Since our themes are non-tangible irrevocable digital goods, all purchases are final and not refundable unless otherwise stated.
All discount codes must be used at time of purchase. No adjustments can be made after purchases are completed.
Please be aware that certain payment methods in certain jurisdictions may require additional time to clear and have your theme download released.
In general, we recommend using a major credit card instead of bank transfers or electronic checks to avoid any delay.
Upon issuance of refund, the theme license will be voided and all copies of the theme must be deleted from your website, whether published or not. Limit one refund per customer or agency.
In the event a customer issues a chargeback against CodeGear Themes, the theme license is immediately voided and the customer must delete any and all copies of the theme, whether in development or production status. If the result of the chargeback investigation is found to be in favor of CodeGear Themes, CodeGear Themes reserves the right to charge a fee to cover its costs associated with the chargeback.
CodeGear Themes reserves the right, at its sole and final discretion, to revoke the license of any website/store owner at any time without notice upon providing a full refund of the original purchase price (less any discounts). In these situations, the theme must be removed from the merchant store and all electronic copies, including non-production and backups, be destroyed.
All purchase prices are denominated in U.S. dollars. Purchases made using accounts that are domiciled in other countries made incur international transaction fees as outlined by the card issuer's terms and conditions. CodeGear Themes has no control over such fees and cannot provide refunds or credits for these fees.
Payment for service like web development & designing from CodeGearTheme developer & designer team are not refundable.